1. Introduction

Welcome to Matrix Arena Ltd’s Privacy Policy. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.matrixarena.im (“Website”) and when you provide us with your personal data, including through our waiver forms.

2. Information We Collect

We collect personal data that you voluntarily provide to us when you:

• Fill out and sign waiver forms.
• Contact us via email or other means of communication.
• Participate in surveys or promotions.

The types of personal data we may collect include:

• Name, address, email address, phone number.
• Date of birth (for minors, provided by guardians).
• Health information relevant to participation (e.g., allergies, medical conditions).
• Any other information you choose to provide to us.

3. Use of Your Information

We may use your personal data for the following purposes:

• To process and manage your bookings and reservations.
• To communicate with you, including responding to your inquiries and providing customer support.
• To send you administrative information, such as updates on our policies and terms.
• To comply with legal obligations and protect our legal rights.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this Privacy Policy or as required by law. Your personal data may be disclosed to:

• Service providers and partners who assist us in operating our business and providing services to you (e.g., IT service providers).
• Legal and regulatory authorities when required by law.

5. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

6. Your Rights

You have the following rights regarding your personal data under GDPR:

• The right to access: You can request access to your personal data and receive a copy of it.
• The right to rectification: You can request that we correct any inaccuracies in your personal data.
• The right to erasure: You can request that we delete your personal data under certain circumstances.
• The right to restrict processing: You can request that we restrict the processing of your personal data under certain circumstances.
• The right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
• The right to object: You can object to the processing of your personal data under certain circumstances, including direct marketing.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal data, please contact us at:

Matrix Arena Ltd
Unit 4

Strand Shopping Centre

Douglas

Isle of Man

Email: info@thematrixarena.im
Phone: 07624 401093

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this Privacy Policy periodically for any updates.